A Few Tips on How to Complain Effectively

This month’s article offers tips on how to approach a business with a complaint when you have a problem with goods or services purchased. Everyone has a right to be given specifics about a product or service prior to purchase (including warranties) and about the process to resolve a problem if the promised product or service is not provided. Always ask about the process at purchase and get it in writing. Prior Read More

5 Important Business Profitability Tips

As a business owner, you have to wear a variety of hats to keep your processes running smoothly. These tips can help your bottom line. 1) Document everything and know how to find the document. Contracts mitigate risk and build trust in partnerships, so make sure to document all of your agreements. If you make verbal business decisions or agreements, always follow up with an email to confirm. Policies and Read More